- Step 1:Launch the Outlook 2016 application on your system.
- Step 2:Click the File tab and select the Open & Export option.
- Step 3:Move the mouse cursor towards the Import/Export option and then click on it.
- Step 4:Now, the Import and Export wizard will appear on the screen.
- Step 5:Select the Export to a file option from the Choose an action to perform section and click the Next button.
- Step 6:Choose Outlook Data File (.pst) --> Next.
- Step 7:Select the email address you wish to back up and click Next.
- Step 8:If required, change the save location by clicking the Browse button.
- Step 9:Finally, click the Finish button.
- Step 10:Now, the Create Outlook Data File dialog box prompting you to add an optional password will appear on the screen.
- Step 11:Click the OK button on it.
- Step 12:Wait until the backup process completes.
- Step 13:Once it is done, check if the backup file is located in the selected location.
- Step 14:To get remote assistance in performing any mail-related functions, click the Call button available on this screen.