The most important thing to configure when you are starting to set up your iCloud email account is the IMAP and the SMTP settings. IMAP is required to download the mail from the sender while SMTP is essential to send a mail to a recipient, which is a known thing by most of the users. And, without the SMTP email server settings, iCloud will not know how to send an email from you to the recipient. Carry out these below-mentioned steps to fix the iCloud SMTP error.
Unlike the SMTP errors that occur in Gmail or Yahoo, the SMTP error in iCloud is quite different. There are some steps to check through to rule out the SMTP error in your iCloud account.
- Step 1: Open the iCloud mail application.
- Step 2: Click the Mail option on the left side of the application window.
- Step 3: Select the Preferences option.
- Step 4: Now,you have to click the Accounts tab and then select the iCloud email account.
- Step 5: From the SMTP menu, select the iCloud email settings and make sure the SMTP settings are configured correctly.
- Step 6: Server name: mail.me.com
- Step 7: SSL Encryption required: Yes
- Step 8: SMTP Port Number: 587
- Step 9: SMTP authentication required: Yes
- Step 10: Username: Make sure you have entered your iCloud email address without a spelling error, the email address should also include your name and suffix @icloud.com. For example, the email address should look like email@example.com
- Step 11: Password: Use the password you are using to access the iCloud email account.
- Step 12: Follow these steps to fix iCloud SMTP error.
Other Common Troubleshooting Steps
- Step 1:
Make sure not to exceed the media size limit.
- Step 2:
If you have an attachment with a larger file, you can make sure to compress the file and send it as an attachment or try some other means of sending the attachment.
- Step 3:
Make sure you have entered the recipient’s email address correctly in the To- section of the compose mail section.
- Step 4:
If you have sent the mail and the user has not received it yet, you can contact the user and ask him/her to check their Trash folder.
- Step 5:
If you are still unable to send the mail, then the issue would not be with the SMTP settings but with the third-party antivirus software blocking the mail.
- Step 6:
Temporarily disable the software and check if you are able to send emails from your iCloud account.
- Step 7:
Now, you can perform the above steps to fix the iCloud SMTP error.