Fix: Windows Live Mail Error ID 0x800ccc0b

Windows Live Mail Error ID 0x800ccc0b

Windows Live Mail is a discontinued desktop email client application that was developed by Microsoft. When you send an email from your email account configured on the Windows Live Mail application, sometimes you may see the error 0x800CCC0B. The error code indicates that the email server’s authentication is flawed. The email incoming and outgoing mail servers use certain security settings to encrypt the data sent or received via emails. Read more to learn how to fix the Windows Live Mail Error ID 0x800ccc0b.

Solution-1: Check the Mail Server Settings

  • Launch the Windows Live Mail app and click the Accounts tab.
  • Click on the Properties tile and the Properties window will be launched.
  • In the Servers panel, check the incoming and outgoing mail server addresses.
  • See if the authentication for the incoming and outgoing mail servers is enabled.
  • Check the username and password you have provided for authentication.
  • Click the Settings button in the Outgoing Mail Server section and recheck the authentication settings.
  • Make sure to tick the Remember password checkbox. If not, you have to enter the password every time you send an email.
  • Go to the Advanced panel and check the port number used for the incoming and outgoing mail service.

Solution-2: Repair the Live Mail App

  • The WLM error 0x800CCC0B can occur due to the corrupt Windows Live Mail files on the computer.
  • Repair the corrupted files to troubleshoot the error using the below steps.
  • Press the Win and R keys together to open the Run dialog box on the screen.
  • Enter “AppWiz.cpl” and click OK to run the command.
  • Once the window opens, select the Windows Essentials application from the list of programs and apps.
  • Click Uninstall or Change and then select Repair all Windows Essentials Programs.
  • Once the repair is done, again launch the Windows Live Mail app and see if the Windows Live Mail error id 0x800ccc0b is fixed.

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